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Quality Is ________ ?
I’m in the finishing business for individuals’ and corporations’ metal parts. This means one order could be for a farmer who wants to restore an old rusty water pump to display on the farm, while the next order is components for a $65 million jet aircraft. Our struggle for years has been valuing the farmer just as much as the world wide corporation. Some have said, “Why bother? They are not the same in regards to sales totals,” but that just never felt right. Who says the farmers water pump quality should be any different than the corporations components? However, they obviously have different end uses and goals in mind. (more…)